So you know exactly what you’re paying for, Valley Butcher gives you a fixed price upon placing your order. We deliver to home and business addresses 6 days a week.
Delivery is FREE for all orders of $100 and over with a flat fee of $7 for orders under $100*.
Keep your cool
All our products are delivered in refrigerated vans kept at less than 8C. If you are not home, we can leave goods in an esky provided by you, or in reusable Valley Butcher cooler bags you can purchase with your order.
COLLECT IN STORE
|Monday||7am – 6pm|
|Tuesday||7am – 6pm|
|Wednesday||7am – 6pm|
|Thursday||7am – 8pm|
|Friday||7am – 6pm|
|Saturday||7am – 5pm|
DELIVERY TIMES TO YOUR HOME OR OFFICE
|North Eastern Suburbs||Morning||Afternoon||Evening|
|Monday||10am – 1pm||2pm – 5pm|
|Tuesday||10am – 1pm||6pm – 9pm|
|Wednesday||10am – 1pm||6pm – 9pm|
|Thursday||10am – 1pm||2pm – 5pm|
|Friday||12pm – 3pm|
|Saturday||9am – 1pm|
*Minimum delivery orders are $50. Delivery is $7 for any order under $100.
Help Us Help You
Online orders for the weekend close at 10am on Friday, please phone us on 8263 1216 for all orders after the cut off time. All other orders can be filled with minimal lead time, subject to stock availability (but obviously the more notice you give us the better).
Please note that due to the perishable nature of the products sold by Valley Butchers, we cannot
deliver to other areas. We suggest you choose delivery to your workplace or order a pick-up from
our Hope Valley store. All of these options are given during checkout.
Returns and Replacements
As part of our customer satisfaction guarantee, we will happily refund 100% of the product purchase price due to a manufacturing or processing error on our part, or if you are unsatisfied with the quality of our product. We will not refund any delivery or service charges (if any). For a full refund, you must return no less than 90% of the product to Valley Butchers, Shop 1, 1220 Grand Junction Road, Hope Valley with proof of purchase.
How we prepare and pack your order
We always prepare your products to your exact requirements, if we are unsure of your request we will contact you to clarify. We will always over-weigh your products to make sure you get what you paid for, and a little more. We avoid using excess packaging to help reduce our costs and our impact
on the environment.
All orders are freshly cut just before they are delivered. When you visit our store, you’ll notice that we don’t display trays of steaks and chops. That’s because we cut everything fresh to your exact specifications to ensure you are 100% satisfied.